An A-Z guide for all of your order questions.
After you've placed an order, you will first receive a confirmation email and once the order is shipped you will then receive a second email with your shipping information and your tracking number. If you did not receive an email with your shipping c
If you would like to change an order that you've just placed, please email us at [email protected] as soon as possible. We will try to accommodate your request; however, orders that have already been shipped cannot be modified or cancelled. If yo
If you would like to change the address on an order, please email us at [email protected] as soon as possible. We will try to accommodate your request; however, if your order has already been shipped there will be an additional change of address
If you would like to cancel your order, please email us at [email protected] as soon as possible. We will try to accommodate your request; however, orders that have been shipped cannot be cancelled. If your order is unfulfilled we will be able to
Please visit our website our download our mobile app to log into your account. You can access your account through our customer portal CLICK HERE
LBLA Beauty has the right to cancel any orders due to unauthorized use of our website or violation of our Terms of Use. If your order has been cancelled you will receive a refund within 3-5 business days. You may reach us at [email protected] if
If your tracking information was created today and does not show any transit movements then tracking updates will appear the following business day. If the tracking information was created on a Friday, your updates may not show until the following bu
Some states do not require a license to lash. We want everyone to be able to enjoy our products. We do offer Wholesale pricing for larger orders.