An A-Z guide for all of your order questions.
Once you place an order, you'll receive a confirmation email. After your order ships, you'll get a second email with tracking details. If you don’t see the shipping confirmation email, check your spam folder or log into your account to view your orde
If you would like to edit an order that you've just placed, please email us at [email protected] as soon as possible. We will try to accommodate your request; however, orders that have already been shipped cannot be modified or cancelled. If you
If you would like to change the address on an order, please email us at [email protected] as soon as possible. We will try to accommodate your request; however, if your order has already been shipped there will be an additional change of address
If you would like to cancel your order, please email us at [email protected] as soon as possible. We will try to accommodate your request; however, orders that have been shipped cannot be cancelled. If your order is unfulfilled we will be able to
You may access your previous orders by visiting logging into your account on either the mobile app or our website, https://www.lashboxla.com/account/login?return_url=%2Faccount
LBLA Beauty has the right to cancel any orders due to unauthorized use of our website or violation of our Terms of Use. If your order has been cancelled you will receive a refund within 3-5 business days. Sometimes an order is flagged in our system a
If you are concerned that your order is lost/missing, here are some helpful tips:. Please make sure you have received a shipping confirmation email with tracking information. You may also check the status of your order by logging into your account h
We understand that many states do not require a license to lash. We want everyone to be able to enjoy our products so anyone is able to purchase directly from our site.
We understand that seeing multiple charges for the same transaction can be concerning. We are actively working to resolve this issue with Shopify, who has informed us that there is an ongoing investigation into these charges. Please be assured that o